eco rugs • Louis De Poortere

Maintenance Guide

Designed to last forever

Maintenance tips

Daily maintenance

Vacuuming

To extend the lifespan of your Ecorug, vacuum it from the day of purchase, at least once a week. Check at least once a month whether the dust filter needs cleaning or the vacuum cleaner needs replacing.

✓Standard vacuuming
Use a standard vacuum cleaner.

✕Electric rotating brush
Never clean your Ecorug with an electrically driven rotating-brush vacuum cleaner: this may damage the surface fibres.

Do it yourself

Interim maintenance

Manual cleaning with James Interior Cleaner

You can clean your Ecorug yourself using a cotton terry towel and the ‘James Interior Cleaner' detergent from our partner James.

james.eu — James Interior Cleaner

If you treat your Ecorug regularly from the day of purchase with James Interior Cleaner, it will stay looking nice for longer. This surface cleaner effectively maintains the fibres, keeps your Ecorug fresh and prevents it from looking greyish.

Spray James Interior Cleaner onto your Ecorug, then rub it dry with a dry white terry towel using wide sweeping strokes. If you see the soiling coming off the carpet, you may continue cleaning.

Beating the rug

If your Ecorug is easy to lift, shake it outside, hang it on a clothesline and beat it, preferably on its back. Then bring it back inside and vacuum it following our daily maintenance instructions.

Professional cleaning

Maintenance by a professional cleaner

If you have your Ecorug cleaned at a dry cleaner, give them the link to this document so they can follow the washing and maintenance recommendations below.

Your Ecorug is eligible for interim cleaning when walkways caused by local soiling become so disturbing that vacuuming no longer gives a satisfactory result. If you cannot — or do not wish to — clean your rug by hand, a professional cleaning company can do so using the following methods.

Pad cleaning — single-disc machine only

Pad cleaning (Bonnet system) can be carried out with a single-disc machine fitted with a Bonnet pad and a suitable detergent.

If necessary, first vacuum thoroughly with a vacuum cleaner with an adjustable floor nozzle.

Spray about 100 ml/m² of detergent. We recommend ‘James Cleanstar'. james.eu — James Cleanstar

Then clean with the single-disc machine fitted with a suitable Bonnet pad. Work at low speed (between 120 and 180 rpm) to avoid burning the yarns.

To avoid brown stains, only put furniture back on a completely dry rug.

Spray extraction

If necessary, first vacuum thoroughly with a vacuum cleaner with an adjustable floor nozzle.

Spray about 100 ml/m² of detergent. We recommend ‘James Cleanmaster'. james.eu — James Cleanmaster

Clean with a spray-extraction machine fitted with a steel bar with nozzles, with a flushing power of 12 litres of water per m² maximum.

To avoid brown stains, only put furniture back on a completely dry rug.

✕Powder cleaning
No counter-rotating brush powder machine.

✕Rotating nozzles (Rotovac)
No spray-extraction machine with rotating nozzles.

Stain removal

Removing stains

Stains should preferably be treated immediately.

Fresh stains

Immediately moisten a cotton cloth with cold water, wring it out and place it on the stain. Leave it in place, without peeking, until it is dry. Do not dab or rub, as this may permanently damage your Ecorug. Never use soap!

Persistent stains

Treat according to the instructions on the James Staindisc or the James website. You will find more than 5,000 different stain solutions! James Stainwonder, James Stainspray and James Interior Cleaner have been tested on our Ecorugs.

If you have any doubts about the treatment, do nothing and let the stain dry. Consult james.eu, email [email protected] or call the James line on +31 77 327 80 00.

Washing

Washing instructions

Your Ecorug is machine washable! Follow the instructions below.

✓Remove the label on the back, but keep it: you will need it for our ‘Take Back Program'.
✓Wash by hand or in the machine at max. 30 °C, gentle or moderate programme, with reduced spin (max. 600 rpm).
✓Dry flat (dripping) or hanging.

✕Tumble dryer
The heat alters the colours.

✕Ironing
Unnecessary and risky for the rug.

✕Bleach
Changes the colours.

During washing, the heat-sealed band may partially detach. You can reposition it and iron it at low temperature (max. 110 °C), only on the back and on an ironing board. Slight wear on the back may also appear: this is normal and does not affect the visible side or the quality.

Drum capacity by size

Use a machine whose capacity (drum capacity, in kg) suits the size of your Ecorug. Overloading creates too much friction and can damage the fibres. Larger sizes are usually available at a launderette.

↔ Scroll the table horizontally on mobile.

Rug size	5	6	7	8	9	10	11	12	13	14	15	16
80×150 31"×59"	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓
100×140 3'3"×4'7"	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓
80×240 31"×8'2"	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓
140×140 4'7"	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓
170×240 5'7"×7'10"			✓	✓	✓	✓	✓	✓	✓	✓	✓	✓
200×280 6'7"×9'2"				✓	✓	✓	✓	✓	✓	✓	✓	✓
240×240 7'10"					✓	✓	✓	✓	✓	✓	✓	✓
240×340 7'10"×11'2"							✓	✓	✓	✓	✓	✓
280×390 9'2"×12'10"											✓	✓

Prevention

Prevention is better

✓Place a mat at the entrance to trap dirt and change your air filters to reduce suspended dust particles.
✓Regularly turn your Ecorug 180° to alternate the most walked-on side: it will wear more evenly.
✓To store it, roll it front-side out and wrap it in a cloth. Do not fold it or store it in an airtight plastic bag.

On hard floors (wood, stone, natural stone): after cleaning with soap, rinse thoroughly with clean water. Dried soap residues are carried onto the rug by shoe soles and soil it more quickly.

After cleaning the floor, make sure the area under the Ecorug is completely dry: residues can change the characteristics of the top or bottom side. Louis De Poortere is not responsible for damage to the floor; use a certified underlay to protect it.

More info: everything about maintaining our collections and stain removal on our partner James' website — james.eu.

♻ Take Care Program

Because we are committed to protecting the environment for future generations, we have designed a more sustainable and fully recyclable collection — without compromising on quality.

Find out more

louis de poortere since 1929

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